Check-In Your Ford For A Service Without Talking To Anyone
We all know the feeling that follows the notification that your vehicle is due for its next service – usually, it’s accompanied by an extended sigh and the realization that you’ll need to stand in a long queue to book in your car, even if all you need is a quick oil change. Ford wants to change this and they’re turning to technology for a more efficient vehicle check-in process.
It doesn’t matter if you drive a humble Fiesta Hatchback or a mean F-250 Super Duty, the goal is the same, which is to get in and out of the dealership as quickly as possible. New digital kiosks are being installed to enable just that, with the pilot program beginning last fall. Instead of standing in a queue and listening to someone else’s sad story about “a funny noise coming from the suspension,” customers can simply check-in their vehicles via the kiosk.
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